Returns and shipping

How long does it take for my order to ship?

Orders usually take 3 to 4 business days to be processed then shipped after placing your order. Once your order has been shipped you will receive an email, which will include your tracking number if you paid for signed postage. Packages are sent via Royal Mail. To track your order please go to Royal Mail track my parcel.

On holidays or on sales please allow 4 to 10 business days for orders to be processed and shipped. Bulk orders could take longer. Your patience is always greatly appreciated.

How long does it take to receive my order?

Within the UK takes 1 to 2 business days after dispatch. International orders can take 7 to 30 business days after dispatch.

Please note we do tend to find that signed for packages are received quicker.

Cancellation/return policy

Cancellations of orders is accepted, provided the order hasn't been dispatched already. Due to the nature of the products, returns cannot be accepted. If you receive a damaged order please contact us with your order number and photographs and we will rectify the problem straight away.